Emergency First Aid at Work
Level 3 (RQF)
£205 inc. VAT per person - 6 people minimum
£160 inc. VAT per person - 12+ people
Our Emergency First Aid at Work (EFAW) course provides the essential knowledge and practical skills needed to respond to first aid emergencies in the workplace.
This one-day course is designed for people working in low-risk environments, including offices, retail businesses, hospitality venues and other workplaces where basic first aid provision is required.
Delegates will learn how to assess an emergency, provide CPR, use an automated external defibrillator (AED), manage choking and bleeding, and assist someone who is unresponsive or experiencing a medical emergency.
The course combines clear instruction with practical exercises, helping delegates develop the confidence to act quickly and safely when first aid is needed.
Training also covers the management of life-threatening bleeding, following nationally agreed best practice.
Successful completion provides an Emergency First Aid at Work qualification, valid for three years, helping employers meet their workplace first aid responsibilities.
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Course information
Our Emergency First Aid at Work (EFAW) course provides the essential knowledge and practical skills needed to respond to first aid emergencies in the workplace.
This one-day course is designed for people working in low-risk environments, including offices, retail businesses, hospitality venues and other workplaces where basic first aid provision is required.
Delegates will learn how to assess an emergency, provide CPR, use an automated external defibrillator (AED), manage choking and bleeding, and assist someone who is unresponsive or experiencing a medical emergency.
The course combines clear instruction with practical exercises, helping delegates develop the confidence to act quickly and safely when first aid is needed.
Training also covers the management of life-threatening bleeding, following nationally agreed best practice.
Successful completion provides an Emergency First Aid at Work qualification, valid for three years, helping employers meet their workplace first aid responsibilities.
Training Options
Classroom Training: A full day of instructor-led training, including practical exercises and assessments.
Blended Learning: Up to half a day of online theory followed by half a day of practical classroom training, where available.
Both options provide the same core learning outcomes and practical first aid skills.
By the end of this course, you will be able to:
Understand the role and responsibilities of a workplace first aider.
Assess an emergency situation and take appropriate action.
Recognise when someone is unresponsive and provide suitable first aid.
Perform adult cardiopulmonary resuscitation (CPR).
Use an automated external defibrillator (AED) safely.
Recognise and respond to choking emergencies.
Treat minor wounds and manage severe or life-threatening bleeding.
Identify the signs of shock and provide appropriate first aid.
Provide first aid for burns and scalds.
Recognise seizures and assist someone experiencing one.
Communicate effectively with casualties and emergency services.
Feel more confident responding to first aid emergencies in the workplace.
This course is suitable for anyone who needs basic first aid training as part of their workplace responsibilities.
It is particularly suitable for:
Designated workplace first aiders.
Office and administrative staff.
Retail and customer service employees.
Hospitality and leisure staff.
Reception and front-of-house teams.
Small business owners and managers.
Employees responsible for workplace health and safety.
Anyone wishing to gain essential first aid skills.
No previous first aid qualifications are needed, making this course suitable for complete beginners.
1 Day Course
Classroom: One full day of face-to-face training.
Blended Learning: Up to half a day of online learning followed by half a day of classroom training, where available.
Certificate Validity: 3 years.
Training includes access to the equipment and resources needed to complete the course, including:
Instructor-led first aid training.
Practical exercises using first aid training equipment.
CPR manikins and AED training devices.
First aid demonstrations and realistic workplace scenarios.
Access to online theory modules where blended learning is offered.
Practical assessments and knowledge checks.
Emergency First Aid at Work certificate upon successful completion.
Entry Requirements
No previous first aid training or qualifications are required.
Delegates must be aged 16 or over.
A basic understanding of spoken and written English is required.
Delegates must be able to take part in practical first aid activities, including CPR demonstrations, with reasonable adjustments where appropriate.
Before Attending
Please arrive on time and allow enough time to complete the full course.
Wear comfortable clothing suitable for practical activities, including working at floor level.
All delegates must take part in the required training activities and assessments.
If you have any medical conditions, mobility requirements or additional learning needs that may affect your participation, please contact us before attending so suitable arrangements can be discussed.
Blended Learning
If you are attending a blended learning course, you must complete the required online theory before your classroom session. Instructions and access details will be provided before your course.
Certification
Delegates must successfully complete the required assessments to receive their Emergency First Aid at Work certificate, which is valid for three years.
Course content
Lesson 1.1 – The role and responsibilities of a workplace first aider
Lesson 1.2 – Assessing an emergency and keeping everyone safe
Lesson 1.3 – Communicating with and caring for casualties
Lesson 2.1 – Checking responsiveness and breathing
Lesson 2.2 – Managing an unresponsive casualty who is breathing normally
Lesson 2.3 – Monitoring a casualty while waiting for emergency assistance
Lesson 3.1 – Recognising cardiac arrest
Lesson 3.2 – Performing adult CPR
Lesson 3.3 – Using an automated external defibrillator (AED)
Lesson 3.4 – Following AED instructions and placing pads correctly
Lesson 4.1 – Recognising the signs of choking in adults
Lesson 4.2 – Providing first aid to a choking casualty
Lesson 5.1 – Managing minor wounds and bleeding
Lesson 5.2 – Controlling severe and life-threatening bleeding
Lesson 5.3 – Recognising and managing shock
Lesson 6.1 – Providing first aid for burns and scalds
Lesson 6.2 – Recognising and responding to seizures
Lesson 7.1 – Practical first aid scenarios
Lesson 7.2 – Demonstrating essential first aid skills
Lesson 7.3 – Knowledge checks and final assessment
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