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By the end of this course, you will be able to:

• Understand the role and responsibilities of a first responder.

• Assess emergency incidents and identify potential risks.

• Carry out primary and secondary patient assessments.

• Recognise and monitor changes in a patient’s condition.

• Assess and maintain a patient’s airway using appropriate techniques and equipment.

• Perform adult and paediatric CPR.

• Use an automated external defibrillator (AED) safely.

• Recognise and manage breathing difficulties.

• Administer emergency oxygen within your scope of practice.

• Recognise and control severe and life-threatening bleeding.

• Use tourniquets and haemostatic dressings appropriately.

• Recognise and manage shock and circulation problems.

• Assess and provide emergency care for trauma patients.

• Recognise and manage chest, head, spinal and musculoskeletal injuries.

• Provide appropriate care for burns, scalds and eye injuries.

• Recognise serious medical emergencies, including heart attacks, strokes, seizures and anaphylaxis.

• Respond to environmental emergencies such as hypothermia and heat-related illness.

• Communicate effectively with patients, colleagues and emergency services.

• Record patient information and provide a clear handover to medical professionals.

• Apply your emergency care skills confidently in realistic situations.

This course is suitable for individuals who may be required to provide emergency care before an ambulance or other medical professionals arrive.

It is particularly suitable for:

• First responders and emergency response volunteers.

• Event medical and first aid personnel.

• Security staff and close protection operatives.

• Police, fire and other emergency service personnel.

• Individuals working in construction and manufacturing.

• Offshore, renewable energy and utilities workers.

• Military personnel and those working in high-risk environments.

• Outdoor activity and adventure instructors.

• Search and rescue volunteers.

• Community emergency response teams.

• Individuals wishing to develop a career in pre-hospital emergency care.

• Anyone looking to progress beyond standard workplace first aid qualifications.

Previous first aid experience is helpful but is not normally required for entry to the Level 3 qualification.

5 day course

Based on the 2025 Qualsafe Level 3 qualification specification:

• Classroom Training: Five days of instructor-led learning and assessment.

• Guided Learning Hours: Minimum 37 hours.

• Additional Study: Approximately 18 hours of directed preparation and independent learning.

• Total Qualification Time: 55 hours.

• Certificate Validity: 3 years.

• Qualification: Qualsafe Level 3 Award in First Response Emergency Care (RQF).

The training schedule may include pre-course study. Any extended skills or additional training must be arranged in line with the relevant qualification requirements.

Delegates will have access to the equipment and learning resources needed to complete the course, including:

• Instructor-led emergency care training.

• Practical exercises and realistic emergency scenarios.

• CPR manikins and AED training devices.

• Airway management training equipment.

• Emergency oxygen training equipment.

• Patient assessment and monitoring equipment.

• Tourniquets, haemostatic dressings and other bleeding control training supplies.

• Bandages, splints and equipment for managing injuries.

• Learning materials covering emergency care procedures.

• Practical assessments and theory examinations.

• Qualsafe Level 3 Award in First Response Emergency Care (RQF) certificate upon successful completion.

Entry Requirements

• No previous first aid qualification is normally required, although previous training or experience is recommended.

• Delegates must meet the minimum age requirements set by Qualsafe and MMTS.

• A suitable level of spoken and written English is required to understand the training and complete assessments.

• Delegates must be able to demonstrate the practical skills required for the qualification, including CPR, with reasonable adjustments where appropriate.

• Delegates should be prepared to complete any required pre-course study.

Before Attending

• Please arrive on time and attend all required training sessions.

• Wear comfortable clothing suitable for practical activities, including working at floor level.

• Delegates must participate in practical exercises and realistic emergency scenarios.

• Please inform us in advance of any medical conditions, mobility requirements or additional learning needs that may affect your participation.

• Complete any pre-course reading or learning activities provided before attending.

Course Assessments

Delegates will complete practical skills assessments and theory examinations throughout the course.

All required assessments must be passed to achieve the qualification.

Certification

Upon successful completion, delegates will receive the nationally recognised Qualsafe Level 3 Award in First Response Emergency Care (RQF), valid for three years.

The qualification provides a foundation for further training and progression into more advanced pre-hospital emergency care roles.